Refund policy

If a digital product from No Competition Gaming is not right for you, contact us within 14 calendar days of purchase to request a refund of the amount you paid for that product. No physical item needs to be returned.

Use our Contact page or email michaelduvenage@outlook.com. Include your order number, product name and checkout email. We aim to respond within two business days. After confirming the purchase and request, we aim to process the refund to the original payment method within five business days. Your payment provider may need additional time.

For a missing, corrupt or inaccessible download, duplicate payment, or a product materially different from its description, contact us so we can help with a replacement download or refund where appropriate. Do not send passwords or payment-card details.

Please contact us promptly about an order placed in error or a cancellation request. We assess the circumstances and applicable cancellation or cooling-off rights. The 14-day offer is an additional store benefit. This policy and product licences do not exclude, restrict or replace rights or remedies under applicable consumer law, including rights that apply after 14 days.